As the Head of Global Customer Success at Tulip, Jessica leads the adoption management and customer services teams. She's passionate about manufacturing and using digital tools to help manufacturing companies drive measurable impact and cultural transformation.
Prior to Tulip, Jessica was in consulting, primarily focused on lean manufacturing transformations. She previously worked in aerospace and defense component manufacturing, from direct production management to manufacturing quality engineering roles for aircraft engines and landing gear.
June 28th, 2023 | Season 3 | 38 mins 39 secs
In episode 117 of the podcast, the topic is manufacturing. Our guest is Jessica Yen, Head of Customer Success at Tulip. In this conversation, we talk about how it's interesting to see that changes are happening in manufacturing but that these changes aren't fast. It's a moving target, manufacturing, but certainly, complexity is there.